
Navigating Care
Helping With a Patient Portal Should Not Mean Sharing a Password
Patient-portal proxy access can let a trusted helper assist with appointments while keeping account permissions explicit and reviewable.

Patient-portal proxy access can let a trusted helper assist with appointments while keeping account permissions explicit and reviewable.

Discuss recording an addiction-care appointment in advance, protect private information and keep a clear written plan for the next steps.

Ask a treatment service about communication, toilets, appointment formats and daily activities so access planning covers more than the front door.

Prepare a focused request for treatment records, ask about secure delivery, and clarify which information a receiving clinician needs.